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| At W.M. Fine Furniture we believe that the initials W.M. (Well Made)
only partially represents what we do.We therefore would like to take
this opportunity to relay to you the aims and goals of the staff here at W.M. Fine Furniture. |
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| Nineteen years ago we realized that a vast majority of furniture stores
were not able to impart the knowledge that is required to present a
furniture piece for sale. Staff interest was merely in the numbers, we
were well aware of this because we were in constant direct communication
with the sales people at the floor level. |
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| The great majority did not consider this a vocation and of a
consequence faces kept regularly changing. |
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| we therefore took the unprecedented step at the time to sell direct
from our place of manufacture. This enabled our staff to tell
the truth about the numerous aspects of the value of any one piece of
furniture that was for sale. |
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| we wanted to allay the concerns, the doubts and the skepticism that
surrounded the purchase of an exclusive and valuable piece of furniture.
It was realized very early that a discerning client wants to be equipped
with INFORMATION; they in turn will be able to determine their own
products for purchase. |
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| Consequently, we |
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- Present the pieces on display as an accurate reflection of what a
client would expect at time of delivery.
- Receive an abundance of information relating to variety of
products available.
- Materials used and source
- Methods of production
- Variety of finishing used
- Decorator advice
- After Sales Service
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| With regards to Service, it is Imperative that the client is treated
with the utmost respect and is looked after at every stage of purchase.
It is our aim that we enable the client to feel comfortable and
positively excited about their investment that they are intending to
make with W.M. Fine Furniture |